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Over a spam of 10 years, I have played many different rpg/mmorpg. I understand what people like and what actually works with rpgs. I just happen to enjoy this one more than the others and hope to bring about more potential.

I will only be sharing what I feel the admins are capable of doing!

Characters:
-More Selection, such as elf, troll, or alien. (just make the same human character sprite more purple colour with pointy ears)
-Hairstyle NPC in town or at the item mall. (more variety of characters running around)
-Changable sizes for character.
-Complextion of character.
-Little details like ear ring and stuff.

Pets:
-More skills. (which allows for more tactic)
-More pets.
-Pet combo. (Combo not only with master but other pets or classes!)
-Pet Equip.
-Pet reveals secret. (wether they open new quest or gets discount from NPC or do something really new)

Items:
-Wider variety of item drops. (each monster can drop 1-4 different types of items)
-Crafting items using different material. (not just the crafting material, but usage of all kinds of material, this makes the community more interactive)
-More quest items. (many of the quest rewards are only money, sp, xp)
-More items. (make u have pick according to the situation, more strength or more agility?)
-Addons to items. (sockets to put things to improve it or set bonus two of the same type gives bonus stats)
-Gambling items. (items that can be use to gamble to improve or deprove or items that damage is high or low)

Quest:
-Past Quest. (quest that forces you to go back to the begining to do something)
-Time Quest.
-Expensive Quest. (fake money of course)
-Different types of Quest. (gathering items are boring and repetitious)
-Quest overlapping. (quest that forces you to search for items that are only found after doing other quest)
-Secret Quest. (quest that are unlocked after completeing a certain amount of quest, not just one and then boss quest)

Monsters:
-More monsters. (I understand there is rare monsters on each map but that isnt enough)
-Different encounters depending on area. (it should not be this area contains this monster but more so this area has a higher probability of this monster than these ones)
-More tactical monsters. (their A.I. is just too weak, my baby sister can beat them)
-Secret Boss. (from secret quest or just by very rare chance on the map, 0.01%)

Item Mall:
-The Item Mall is too small. (I understand your still adding stuff)
-Add more Special Gears
-Add special Quest
-Add additional Stats
-Add Triple XP Gain
-Add Private houses
-Add 80% off NPC items (These will attract a lot more customers than before)

Repair:
-Repair should not reduce more than 4 units. (this makes the game tedious and difficult)

Interface:
-Need more option for appearance for battle interface (its just very ugly the battle interface)
-More userfriendly. (the buttons are too small to recognize, the important ones need to be bigger or made to be seen)
-Item interface. (games such as ragnarok allows u to change interface let allow design your own)
-Chat interface. (this is like 30% of my screen and when theres an annoucement it becomes 80% of my screen gone! I aware of turning it off, there should be a pick your size like the this web browser)

Well thats all I have for now, as I am still finding stuff I havent discouver yet.

er, good ideas, it will take this to the developers

"-Chat interface. (this is like 30% of my screen and when theres an annoucement it becomes 80% of my screen gone! I aware of turning it off, there should be a pick your size like the this web browser)"

at least move it to the side, during events it really gets in the way

Or maybe more Weapon shops?? Otherwise maybe material shops that at least the players only need to buy the required materials that they need to manufacture/forged the required weapon/equipments..... Because for some items is abit hard to collect as either is the monster too hard to fight or too rare that the item will drop...